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Terms & Conditions

By Placing An Order On stickerkarma.com, You Agree To The Following Terms:

CRITICAL COLOR REPRODUCTION INFORMATION

Sticker Karma utilizes a process of printing referred to as "6 Color Printing" which uses 4 primary colors, plus 2 sub-primary colors for printing. All files are run through a RIP software called Onyx, which interprets CMYK, RGB, and PMS colors into 6 colors for printing.

Because of variances in vinyl, paper, equipment, inks, and other conditions between email color proofing and production pressroom operations, a "pleasing color" [as determined by generally accepted trade technical methods] is to be expected with 6 color printing. When such a variation occurs, it will be considered acceptable performance. Sticker Karma accepts no responsibility for color variations between submitted files and the final printed piece achieved from utilizing the 6 color process. If you require a more precise printed product please indicate so in the "Special Instructions". By placing an order you are agreeing to all of our terms and conditions.

1. Payment Terms
ALL orders must be prepaid due to the speed of our turnaround. In the event the details of an order/job have been modified and an unpaid balance is created, the card used to place the original order will be charged. Charges typically will occur within 24-48 hours of the modification, but can take up to 45 days depending on our current workload as these charges must first be individually verified by a human.
2. Orders
Stickerkarma.com reserves the right to upgrade the material or quantity, at no additional charge, for any product ordered (unless otherwise stated in the details/special instructions). Stickerkarma.com also reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. Stickerkarma.com is not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to stickerkarma.com for printing and/or publication.
3. Special Offers
In order to receive the discounts associated with Sticker Karma's "Special Offers", you must input the appropriate/relevant promotion code when placing your order. If you do not input the appropriate/relevant promotion code, you WILL NOT receive a discount and discounts will not be applied retroactively after the order has been placed. If participating in company specials or receiving discounts, you agree to be a member of our mailing list; if you are not already and you also agree to authorize Sticker Karma to tag your printed material unless you are a reseller or otherwise agreed upon. Specials are only available to eligible customers and specials can be updated at any time.
4. Cancellations
Cancelled orders will be refunded in full. Orders can only be cancelled before they have been shipped. Once an order has shipped, it is deemed COMPLETE, and must be handled as a refund.
5. General Refund Policy
Sticker Karma stands behind our products 100%. If for any reason, you are not happy with your order, simply notify us by email, or in writing, and return your order by mail, within 14 days of delivery. The full quantity of the item or items in question, must be returned. We will refund your order, in full, with either store credit or the method of payment. The method of refund will be determined by Sticker Karma. Order items returned incomplete or returned after 14 days of delivery will not be eligible for a refund.

Refund Contact Email:

orders@stickerkarma.com

Return Orders To:

Sticker Karma
5405 W. Crenshaw St.
Tampa, FL 33634
United States
6. Credit Card Forced Refund/Chargeback Policy
All credit card issues and/or disputes on products or services purchased by your credit card authorization from stickerkarma.com shall be dealt with between the customer and stickerkarma.com. By agreeing to these terms and conditions the customer agrees to never chargeback a purchase for any reason.
7. Store Credit
Under no circumstances will store credit be exchanged for cash. Store credit may not be combined with any current specials or other promotion.
8. Liability
Stickerkarma.com's liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. Stickerkarma.com warrants that every product manufactured meets the industry standard for that such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. Stickerkarma.com makes no other warranty and no actions or words of stickerkarma.com or its officers, employees or agents shall constitute a warranty.
9. Governing Law and Arbitration
Any dispute between any of the parties hereto or any claim by a party against another party arising out of or relating to this Agreement or any alleged breach thereof, shall be determined by arbitration in accordance with the commercial arbitration rules then in force with the American Arbitration Association. The arbitration shall be conducted in Tampa, FL and shall be subject to the substantive law of the State of FL. The decision rendered by the arbitrator shall be accompanied by a written opinion in support thereof and shall be final, conclusive and binding upon the parties in the dispute without right of appeal. Judgment upon any such decision may be entered in any court having jurisdiction thereof, or application may be made to such court for a judicial acceptance of the decision of an order of enforcement, and the party seeking enforcement shall be entitled to an award of all costs, fees and expenses, including attorneys fees, to be paid by the parties against whom enforcement is ordered. The fees and expenses of such arbitration shall be borne by the non-prevailing party, as determined by such arbitration.
10. Indemnification
The customer represents that it has the legal right to produce all printed materials ordered from stickerkarma.com. In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a "Claim") is made or commenced against stickerkarma.com based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by stickerkarma.com ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold stickerkarma.com harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending stickerkarma.com against any such Claim (2.) paying any judgment or award against the customer; and (3.) reimbursing stickerkarma.com for any legal fees and expenses it reasonably incurs in responding.
11. Electronic Manuscripts/Images
It is the client's responsibility to maintain a copy of the original computer files, artwork and transparencies. stickerkarma.com is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until stickerkarma.com can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize client-supplied files will be charged at our current rates. stickerkarma.com does not archive your work for longer than it takes to produce the final product. Please save your work!
12. Alterations/Corrections
Client alterations must be specified in writing, by email, and must include all corrections or changes from the original specifications. Such alterations must be submitted before submitting approval to print, and may not be submitted after an approval to print has already been submitted.
13. Prepress Proofs
When an order is made by the customer, stickerkarma.com will submit email proofs for the customer's review and approval. Proofs are mandatory, unless otherwise stated by the customer, when placing the order. Proof emails must be replied to stickerkarma.com marked "Approved" or "Revised Proof Required", with a description of the requested corrections. Until the proof is replied to, no additional work will be performed. Stickerkarma.com will not be responsible for undetected production errors if:

a.) Proofs are waived by the client
b.) The work is printed per the client's written approval
c.) Requests for changes are communicated verbally

All requests for changes of any kind must be made in writing to avoid mistakes.
14. Color Proofing
Because of differences in monitors, operating systems, color profiles, and other conditions between email proofing and production pressroom operations, a "pleasing color" variation between color proofs and the completed job [as determined by generally accepted trade technical methods] is to be expected. When such a variation occurs, it will be considered acceptable performance.
15. Overruns/Underruns
The generally accepted trade practice is plus or minus 10% of the quantity ordered.
16. Claims
Claims for defects, damages, or shortages must be made by the client in writing or email no later than 14 calendar days of delivery. If no such claim is made, stickerkarma.com and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that stickerkarma.com's performance has fully satisfied all terms, conditions and specifications. Any disputes on products or services purchased by your credit card authorization from stickerkarma.com shall be dealt with between the customer and stickerkarma.com.

*Important information:

a.) Print turnaround is based from when production begins.
b.) When placing an order we will print the corresponding size and shape that is selected unless otherwise stated in the details/special instructions.
c.) The final piece MAY be up to an 1/8th inch smaller or larger than actual order size unless exact size is selected.
d.) The final piece MAY slide up, down, left, or right 1/16th inch to 1/8th inch in either direction. So we strongly recommend that you DO NOT use borders in your artwork.
e.) The final piece MAY be cut slightly uneven, 0 to 10 degree shifts are considered acceptable.
f.) When reordering, colors MAY be slightly different then original order.
g.) If files are submitted and do not meet our bleed specifications, Sticker Karma reserves the right to add a border to the artwork.
h.) If files are submitted in RGB color mode, you are authorizing Sticker Karma to convert the file(s) to CcMmYK mode. (converting files from RGB to CcMmYK may cause color shifting as well as other undesirable results).
17. Reprints
If for any reason we must reprint a job, we MUST use the original files uploaded. Under no circumstances will we accept new files for the reprint.
18. Privacy Statement
Any information stickerkarma.com collects from order processing or from any inquiries is not shared with any other company. Your information is only used for contact, current special notification, billing, and shipping purposes only. A detailed and expanded explanation of the types of data collected are outlined on our "Privacy Policy" page.
19. Samples & Advertising
Stickerkarma.com may use your product for samples or advertising purposes. This may include, but is not limited to the following:

a.) Mailed Sample Kits
b.) Website Graphics and Spotlights
c.) Social Media Posts
d.) Online Search Advertisements
20. Billing
Our name will appear as "stickerkarma.com or Sticker Karma" on your credit card statement.
21. Changes to our Terms & Conditions Policy
Stickerkarma.com may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless we state otherwise.

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